Colette Nicolle Zaheer Osman Katharine Black Andrew Lysley Learning from Internet Requirements of People with Communication Needs. 121-128 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3118&spage=121 2004 conf/icchp/2004 ICCHP db/conf/icchp/icchp2004.html#NicolleOBL04