Vito Perrone A Wish List for Requirements Engineering for COTS-Based Information Systems. 146-158 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2959&spage=146 2004 conf/iccbss/2004 ICCBSS db/conf/iccbss/iccbss2004.html#Perrone04