Ljerka Beus-Dukic Jørgen Bøegh COTS Software Quality Evaluation. 72-80 2003 conf/iccbss/2003 ICCBSS http://link.springer.de/link/service/series/0558/bibs/2580/25800072.htm db/conf/iccbss/iccbss2003.html#Beus-DukicB03