I-Hsien Ting Chris Kimble Daniel Kudenko Applying Web Usage Mining Techniques to Discover Potential Browsing Problems of Users. 929-930 2007 conf/icalt/2007 ICALT http://doi.ieeecomputersociety.org/10.1109/ICALT.2007.71 db/conf/icalt/icalt2007.html#TingKK07