BarbuceanuFHLZ03'

BibTeX

@inproceedings{DBLP:conf/iaai/BarbuceanuFHLZ03,
  author    = {Mihai Barbuceanu and
               Mark S. Fox and
               Lei Hong and
               Yannick Lallement and
               Zhongdong Zhang},
  title     = {Building Agents for the Customer Service Front},
  booktitle = {IAAI},
  year      = {2003},
  pages     = {35-42},
  crossref  = {DBLP:conf/iaai/2003},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/iaai/2003,
  editor    = {John Riedl and
               Randall W. Hill Jr.},
  title     = {Proceedings of the Fifteenth Conference on Innovative Applications
               of Artificial Intelligence, August 12-14, 2003, Acapulco,
               Mexico},
  booktitle = {IAAI},
  publisher = {AAAI},
  year      = {2003},
  isbn      = {1-57735-188-6},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}