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BibTeX record conf/i3e/YakobiS22
@inproceedings{DBLP:conf/i3e/YakobiS22, author = {Khulekani Yakobi and Brenda Scholtz}, editor = {Savvas Papagiannidis and Eleftherios Alamanos and Suraksha Gupta and Yogesh K. Dwivedi and Matti M{\"{a}}ntym{\"{a}}ki and Ilias O. Pappas}, title = {Methods and Tools for Social Media Analytics to Support Citizen Relationship Management: {A} Dataset Analysis of Tweets from Germany and South Africa}, booktitle = {The Role of Digital Technologies in Shaping the Post-Pandemic World - 21st {IFIP} {WG} 6.11 Conference on e-Business, e-Services and e-Society, {I3E} 2022, Newcastle upon Tyne, UK, September 13-14, 2022, Proceedings}, series = {Lecture Notes in Computer Science}, volume = {13454}, pages = {123--135}, publisher = {Springer}, year = {2022}, url = {https://doi.org/10.1007/978-3-031-15342-6\_10}, doi = {10.1007/978-3-031-15342-6\_10}, timestamp = {Sat, 10 Sep 2022 20:58:35 +0200}, biburl = {https://dblp.org/rec/conf/i3e/YakobiS22.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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