David B. Lowe Deena Larsen Mark Bernstein Wendy Hall Paolo Paolini Catherine C. Marshall Susana Pajares Tosca Lawrence J. Clark Writers and Designers: Crossing the Chasm (Panel). 197-198 HT1999/P197.pdf 1999 conf/ht/99 Hypertext http://doi.acm.org/10.1145/294469.294899 db/conf/ht/ht99.html#LoweLBHPMTC99