Pratik Dave Unmil Karadkar Richard Furuta Luis Francisco-Revilla Frank M. Shipman III Suvendu Dash Zubin Dalal 95-103 2003 conf/ht/2003 Hypertext http://doi.acm.org/10.1145/900051.900071 db/conf/ht/ht2003.html#DaveKFFSDD03