Integrating Knowledge Management Systems with Everyday Work: Design Principles Leveraging User Practice.

Dick Stenmark Rikard Lindgren Integrating Knowledge Management Systems with Everyday Work: Design Principles Leveraging User Practice. 2004 HICSS http://csdl.computer.org/comp/proceedings/hicss/2004/2056/08/205680245babs.htm db/conf/hicss/hicss2004-8.html#StenmarkL04