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@inproceedings{DBLP:conf/hicss/SandbillerWBN97,
author = {Klaus Sandbiller and
Andreas Will and
Hans Ulrich Buhl and
Barrie R. Nault},
title = {IT-Enabled Incentive Schemes in Telephone Banking},
booktitle = {HICSS (3)},
year = {1997},
pages = {249-256},
ee = {http://csdl.computer.org/comp/proceedings/hicss/1997/7734/03/7734030249abs.htm},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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