@inproceedings{DBLP:conf/hicss/MuhlenR00,
author = {Michael zur Muehlen and
Michael Rosemann},
title = {Workflow-based Process Monitoring and Controlling - Technical
and Organizational Issues},
booktitle = {HICSS},
year = {2000},
ee = {http://computer.org/proceedings/hicss/0493/04936/04936032abs.htm},
bibsource = {DBLP, http://dblp.uni-trier.de}
}