Michael Holm Larsen Niels Bjørn-Andersen From Reengineering to Process Management - A Longitudinal Study of BPR in a Danish Manufacturing Company. 2001 HICSS http://computer.org/proceedings/hicss/0981/volume%208/09818065abs.htm db/conf/hicss/hicss2001-8.html#LarsenB01