Management of Customer Relationship in Business Media - The Case of the Financial Industry.

Veith Körner Hans-Dieter Zimmermann Management of Customer Relationship in Business Media - The Case of the Financial Industry. 2000 HICSS http://computer.org/proceedings/hicss/0493/04936/04936045abs.htm db/conf/hicss/hicss2000-6.html#KornerZ00