Mark Keith Haluk Demirkan Michael Goul Coordination Network Analysis: A Research Framework for Studying the Organizational Impacts of Service-Orientation in Business Intelligence. 215 2007 conf/hicss/2007 HICSS http://doi.ieeecomputersociety.org/10.1109/HICSS.2007.154 db/conf/hicss/hicss2007.html#KeithDG07