Dawn N. Jutla Peter Bodorik Jasbir Singh Dhaliwal Government Support for E-readiness of Small and Medium Sized Enterprises. 127 2002 HICSS http://csdl.computer.org/comp/proceedings/hicss/2002/1435/05/14350127babs.htm db/conf/hicss/hicss2002-5.html#JutlaBD02