Henry Detmold Katrina E. Falkner David S. Munro Travis Olds Alicia Zakarevicius 2006 conf/hicss/2006 HICSS http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.164 db/conf/hicss/hicss2006-9.html#DetmoldFMOZ06