ChiuCLCL03'

BibTeX

@inproceedings{DBLP:conf/hicss/ChiuCLCL03,
  author    = {Dickson K. W. Chiu and
               Wesley C. W. Chan and
               Gary K. W. Lam and
               Shing-Chi Cheung and
               Franklin T. Luk},
  title     = {An Event Driven Approach to Customer Relationship Management
               in e-Brokerage Industry},
  booktitle = {HICSS},
  year      = {2003},
  pages     = {182},
  ee        = {http://computer.org/proceedings/hicss/1874/track7/187470182aabs.htm},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}