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BibTeX record conf/hci/Perez-VeraAA17
@inproceedings{DBLP:conf/hci/Perez-VeraAA17, author = {Sebasti{\'{a}}n P{\'{e}}rez{-}Vera and Rodrigo Alfaro and H{\'{e}}ctor Allende{-}Cid}, editor = {Gabriele Meiselwitz}, title = {Intent Classification of Social Media Texts with Machine Learning for Customer Service Improvement}, booktitle = {Social Computing and Social Media. Applications and Analytics - 9th International Conference, {SCSM} 2017, Held as Part of {HCI} International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part {II}}, series = {Lecture Notes in Computer Science}, volume = {10283}, pages = {258--274}, publisher = {Springer}, year = {2017}, url = {https://doi.org/10.1007/978-3-319-58562-8\_21}, doi = {10.1007/978-3-319-58562-8\_21}, timestamp = {Sun, 25 Oct 2020 22:49:56 +0100}, biburl = {https://dblp.org/rec/conf/hci/Perez-VeraAA17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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