@inproceedings{DBLP:conf/hci/KarlssonK93,
  author    = {Mari Anne Karlsson and
               Matti Kaulio},
  title     = {Do Computers Solve the Problem? Telephone vs. Telefax vs.
               Computers in Home Shopping Systems in Scandinavia},
  booktitle = {HCI (1)},
  year      = {1993},
  pages     = {427-432},
  crossref  = {DBLP:conf/hci/1993-1},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/hci/1993-1,
  editor    = {Michael J. Smith and
               Gavriel Salvendy},
  title     = {Human-Computer Interaction: Applications and Case Studies,
               Proceedings of the Fifth International Conference on Human-Computer
               Interaction, (HCI International '93), Orlando, Florida,
               USA, August 8-13, 1993, Volume 1},
  booktitle = {HCI (1)},
  publisher = {Elsevier},
  year      = {1993},
  isbn      = {0-444-89540-X},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}