How to Learn from Intelligent Products; The Structuring of Incoherent Field Feedback Data in Two Case Studies.

Renate de Bruin Yuan Lu Aarnout Brombacher How to Learn from Intelligent Products; The Structuring of Incoherent Field Feedback Data in Two Case Studies. 227-232 2009 HCI (8) http://dx.doi.org/10.1007/978-3-642-02556-3_26 conf/hci/2009-8 db/conf/hci/hci2009-8.html#BruinLB09