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BibTeX record conf/hai/KuramotoBOYKI18
@inproceedings{DBLP:conf/hai/KuramotoBOYKI18, author = {Itaru Kuramoto and Jun Baba and Kohei Ogawa and Yuichiro Yoshikawa and Takayuki Kawabata and Hiroshi Ishiguro}, editor = {Michita Imai and Tim Norman and Elizabeth Sklar and Takanori Komatsu}, title = {Conversational Agents to Suppress Customer Anger in Text-based Customer-support Conversations}, booktitle = {Proceedings of the 6th International Conference on Human-Agent Interaction, {HAI} 2018, Southampton, United Kingdom, December 15-18, 2018}, pages = {114--121}, publisher = {{ACM}}, year = {2018}, url = {https://doi.org/10.1145/3284432.3284457}, doi = {10.1145/3284432.3284457}, timestamp = {Wed, 12 Dec 2018 08:15:16 +0100}, biburl = {https://dblp.org/rec/conf/hai/KuramotoBOYKI18.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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