Business process reengineering: examining some major roadblocks to increased self-control for the employee.

Jon Iden Business process reengineering: examining some major roadblocks to increased self-control for the employee. 75-82 1995 conf/group/1995 COOCS http://doi.acm.org/10.1145/224019.224027 db/conf/group/coocs1995.html#Iden95