Involvement matters: the proper involvement of users and behavioural theories in the design of a medical teleconferencing application.

Margit Biemans Janine Swaak Marike Hettinga Jan Gerrit Schuurman Involvement matters: the proper involvement of users and behavioural theories in the design of a medical teleconferencing application. 304-312 2005 conf/group/2005 GROUP http://doi.acm.org/10.1145/1099203.1099255 db/conf/group/group2005.html#BiemansSHS05