@inproceedings{DBLP:conf/fqas/MulvennaAH94,
author = {Maurice D. Mulvenna and
Jonathan R. C. Allen and
John G. Hughes},
title = {Case Based Query Processing in Manufacturing Technical Support},
booktitle = {FQAS},
year = {1994},
pages = {41-47},
bibsource = {DBLP, http://dblp.uni-trier.de}
}