Mehmet H. Göker Thomas Roth-Berghofer Ralph Bergmann Thomas Pantleon Ralph Traphöner Stefan Wess Wolfgang Wilke The Development of HOMER: A Case-Based CAD/CAM Help-Desk Support Tool. 346-357 1998 conf/ewcbr/1998 EWCBR http://dx.doi.org/10.1007/BFb0056346 db/conf/ewcbr/ewcbr1998.html#GokerRBPTWW98