Rory V. O'Connor Nathan Baddoo Juan Cuadrago Gallego Ricardo J. Rejas-Muslera Kari Smolander Richard Messnarz Software Process Improvement - 16th European Conference, EuroSPI 2009, Alcala (Madrid), Spain, September 2-4, 2009. Proceedings 42 2009 http://dx.doi.org/10.1007/978-3-642-04133-4 978-3-642-04132-7 EuroSPI Communications in Computer and Information Science Springer db/conf/eurospi/eurospi2009.html