Rob Procter Andy McKinlay Ana Goldenberg Elisabeth Davenport Peter Burnhill Sheila Cannell Enhancing Community and Collaboration in the Virtual Library. 25-40 1997 conf/ercimdl/1997 ECDL db/conf/ercimdl/ercimdl97.html#ProcterMGDBC97 http://dx.doi.org/10.1007/BFb0026719