Ken D. Eason Susan Harker Ann Apps Ross MacIntyre Towards an Integrated Digital Library: Exploration of User Responses to a 'Joined-Up' Service. 452-463 http://dx.doi.org/10.1007/b100389 2004 conf/ercimdl/2004 ECDL db/conf/ercimdl/ecdl2004.html#EasonHAM04