Giovanni Frattini Federico Ceccarini Fabio Corvino Ivano De Furio Francesco Gaudino Pierpaolo Petriccione Roberto Russo Vladimiro Scotto di Carlo Gianluca Supino Personalized Mobile Multimodal Services: CHAT Project Experiences. 195-207 2008 ER Workshops http://dx.doi.org/10.1007/978-3-540-87991-6_25 conf/er/2008w db/conf/er/erw2008.html#FrattiniCCFGPRCS08