BibTeX record conf/enter/SteinerBB04

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@inproceedings{DBLP:conf/enter/SteinerBB04,
  author       = {Thomas Steiner and
                  Bernhard Britsch and
                  Louis Bourguinet},
  editor       = {Andrew J. Frew},
  title        = {A Frame-based Knowledge Management Tool for Hospitality Front Desks},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2004,
                  Cairo, Egypt, 2004},
  pages        = {468--478},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-7091-0594-8\_44},
  doi          = {10.1007/978-3-7091-0594-8\_44},
  timestamp    = {Fri, 28 Jun 2019 15:53:14 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/SteinerBB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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