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BibTeX record conf/enter/Sigala16
@inproceedings{DBLP:conf/enter/Sigala16, author = {Marianna Sigala}, editor = {Alessandro Inversini and Roland Schegg}, title = {Social {CRM} Capabilities and Readiness: Findings from Greek Tourism Firms}, booktitle = {Information and Communication Technologies in Tourism 2016, {ENTER} 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016}, pages = {309--322}, publisher = {Springer}, year = {2016}, url = {https://doi.org/10.1007/978-3-319-28231-2\_23}, doi = {10.1007/978-3-319-28231-2\_23}, timestamp = {Fri, 08 Feb 2019 07:59:49 +0100}, biburl = {https://dblp.org/rec/conf/enter/Sigala16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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