BibTeX record conf/enter/BauernfeindD09

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@inproceedings{DBLP:conf/enter/BauernfeindD09,
  author       = {Ulrike Bauernfeind and
                  Astrid Dickinger},
  editor       = {Wolfram H{\"{o}}pken and
                  Ulrike Gretzel and
                  Rob Law},
  title        = {E-Mail Service Quality of Profit and Not for Profit Organisations
                  in the Tourism Industry},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2009,
                  Proceedings of the International Conference in Amsterdam, The Netherlands,
                  2009},
  pages        = {369--380},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-211-93971-0\_31},
  doi          = {10.1007/978-3-211-93971-0\_31},
  timestamp    = {Thu, 28 Sep 2023 20:46:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/BauernfeindD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}