BibTeX record conf/egov/VelsenGHD08

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@inproceedings{DBLP:conf/egov/VelsenGHD08,
  author       = {Lex van Velsen and
                  Thea van der Geest and
                  Marc J. ter Hedde and
                  Wijnand Derks},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Engineering User Requirements for e-Government Services: {A} Dutch
                  Case Study},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {243--254},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_21},
  doi          = {10.1007/978-3-540-85204-9\_21},
  timestamp    = {Mon, 09 Sep 2019 15:35:36 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VelsenGHD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}