Peter Kawalek David Graham Wastell Michael Newman Problematisation and Obfuscation in e-Government. 228-233 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2739&spage=228 2003 conf/egov/2003 EGOV db/conf/egov/egov2003.html#KawalekWN03