Organizing for Online Service Delivery: The Effects of Network Technology on the Organization of Transactional Service Delivery in Dutch Local Government.

Marcel Hoogwout Organizing for Online Service Delivery: The Effects of Network Technology on the Organization of Transactional Service Delivery in Dutch Local Government. 33-36 2002 conf/egov/2002 EGOV http://link.springer.de/link/service/series/0558/bibs/2456/24560033.htm db/conf/egov/egov2002.html#Hoogwout02