From e-Government to e-Governance: A Survey of the Federal and Cantonal e-Policies in Switzerland.

Olivier Glassey Jean-Loup Chappelet From e-Government to e-Governance: A Survey of the Federal and Cantonal e-Policies in Switzerland. 25-30 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=2739&spage=25 2003 conf/egov/2003 EGOV db/conf/egov/egov2003.html#GlasseyC03