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BibTeX record conf/egov/FolstadLB23
@inproceedings{DBLP:conf/egov/FolstadLB23, author = {Asbj{\o}rn F{\o}lstad and Anna Gr{\o}ndahl Larsen and Nina Bjerkreim{-}Hanssen}, editor = {Ida Lindgren and Csaba Cs{\'{a}}ki and Evangelos Kalampokis and Marijn Janssen and Gabriela Viale Pereira and Shefali Virkar and Efthimios Tambouris and Anneke Zuiderwijk}, title = {The Human Likeness of Government Chatbots - An Empirical Study from Norwegian Municipalities}, booktitle = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference, {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings}, series = {Lecture Notes in Computer Science}, volume = {14130}, pages = {111--127}, publisher = {Springer}, year = {2023}, url = {https://doi.org/10.1007/978-3-031-41138-0\_8}, doi = {10.1007/978-3-031-41138-0\_8}, timestamp = {Fri, 08 Sep 2023 14:38:17 +0200}, biburl = {https://dblp.org/rec/conf/egov/FolstadLB23.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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