Enrico Ferro José Ramón Gil-García Natalie Helbig The Digital Divide Metaphor: Understanding Paths to IT Literacy. 265-280 2007 conf/egov/2007 EGOV http://dx.doi.org/10.1007/978-3-540-74444-3_23 db/conf/egov/egov2007.html#FerroGH07