Angela Dovifat Doreen Kubisch Martin Brüggemeier Klaus Lenk Christoph Reichard Explaining Successes and Failures of e-Government Implementation with Micropolitics. 308-312 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3183&spage=308 2004 conf/egov/2004 EGOV db/conf/egov/egov2004.html#DovifatKBLR04