Jörg Becker Daniel Pfeiffer Michael Räckers Domain Specific Process Modelling in Public Administrations - The PICTURE-Approach. 68-79 2007 conf/egov/2007 EGOV http://dx.doi.org/10.1007/978-3-540-74444-3_7 db/conf/egov/egov2007.html#BeckerPR07