Arunas Augustinaitis Rimantas Petrauskas The First Steps of e-Governance in Lithuania: From Theory to Practice. 438-445 2002 conf/egov/2002 EGOV http://link.springer.de/link/service/series/0558/bibs/2456/24560438.htm db/conf/egov/egov2002.html#AugustinaitisP02