Carlos Pedrinaci Ziv Baida Hans Akkermans Amaia Bernaras Jaap Gordijn Tim Smithers Music Rights Clearance Business Analysis and Delivery. 198-207 2005 conf/ecweb/2005 EC-Web http://dx.doi.org/10.1007/11545163_20 db/conf/ecweb/ecweb2005.html#PedrinaciBABGS05