Nieves R. Brisaboa Miguel R. Penabad Ángeles S. Places Francisco J. Rodríguez Tools for the Design of User Friendly Web Applications. 29-38 2001 conf/ecweb/2001 EC-Web http://link.springer.de/link/service/series/0558/bibs/2115/21150029.htm db/conf/ecweb/ecweb2001.html#BrisaboaPPR01