@inproceedings{DBLP:conf/ecscw/ONeillMCWSW07,
  author    = {Jacki O'Neill and
               David Martin and
               Tommaso Colombino and
               Jennifer Watts-Perotti and
               Mary Ann Sprague and
               Geoffrey J. Woolfe},
  title     = {Asymmetrical collaboration in print shop-customer relationships},
  booktitle = {ECSCW},
  year      = {2007},
  pages     = {231-250},
  ee        = {http://www.ecscw.org/2007/13\%20paper\%2054\%20O'Neill.pdf},
  crossref  = {DBLP:conf/ecscw/2007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/ecscw/2007,
  editor    = {Richard Harper and
               Carl Gutwin},
  title     = {Proceedings of the Tenth European Conference on Computer
               Supported Cooperative Work, 24-28 September 2007, Limerick,
               Ireland},
  booktitle = {ECSCW},
  publisher = {Springer},
  year      = {2007},
  isbn      = {978-1-84800-030-8},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}