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BibTeX record conf/ecms/MathewN13
@inproceedings{DBLP:conf/ecms/MathewN13, author = {Benny Mathew and Manoj K. Nambiar}, editor = {Webj{\o}rn Rekdalsbakken and Robin T. Bye and Houxiang Zhang}, title = {A Tutorial On Modelling Call Centres Using Discrete Event Simulation}, booktitle = {Proceedings of the 27th European Conference on Modelling and Simulation, {ECMS} 2013, {\AA}lesund, Norway, May 27-30, 2013}, pages = {315--321}, publisher = {European Council for Modeling and Simulation}, year = {2013}, url = {https://doi.org/10.7148/2013-0315}, doi = {10.7148/2013-0315}, timestamp = {Fri, 02 Jun 2023 16:15:08 +0200}, biburl = {https://dblp.org/rec/conf/ecms/MathewN13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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