Designing alignment and improvising change: Experiences in the public sector using the SPRING methodology.

David Graham Wastell Peter Kawalek Mike Willetts Designing alignment and improvising change: Experiences in the public sector using the SPRING methodology. 2001 conf/ecis/2001 ECIS http://is2.lse.ac.uk/asp/aspecis/20010121.pdf db/conf/ecis/ecis2001.html#WastellKW01