BibTeX record conf/ecis/Light01

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@inproceedings{DBLP:conf/ecis/Light01,
  author       = {Ben Light},
  editor       = {Steve Smithson and
                  Joze Gricar and
                  Mateja Podlogar and
                  Sophia Avgerinou},
  title        = {A Review of the Issues Associated with Customer Relationship Management
                  Systems},
  booktitle    = {Proceedings of the 9th European Conference on Information Systems,
                  Global Co-operation in the New Millennium, {ECIS} 2001, Bled, Slovenia,
                  June 27-29, 2001},
  pages        = {1232--1241},
  year         = {2001},
  url          = {http://aisel.aisnet.org/ecis2001/57},
  timestamp    = {Mon, 05 Dec 2016 15:14:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/Light01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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