BibTeX record conf/ecis/AnamanLL08

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@inproceedings{DBLP:conf/ecis/AnamanLL08,
  author       = {Michael Anaman and
                  Mark Lycett and
                  Steve Love},
  editor       = {Willie Golden and
                  Thomas Acton and
                  Kieran Conboy and
                  Hans van der Heijden and
                  Virpi Kristiina Tuunainen},
  title        = {Enhancing Customer Experience within the Mobile Telecommunications
                  Industry},
  booktitle    = {16th European Conference on Information Systems, {ECIS} 2008, Galway,
                  Ireland, 2008},
  pages        = {874--888},
  year         = {2008},
  url          = {http://aisel.aisnet.org/ecis2008/188},
  timestamp    = {Mon, 05 Dec 2016 15:14:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/AnamanLL08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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