BibTeX record conf/ebee/Tan19

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@inproceedings{DBLP:conf/ebee/Tan19,
  author       = {Swee Chuan Tan},
  title        = {A Conceptual Framework for Applying Visual Analytics to Operational
                  Processes: with {A} Call Center Use Case},
  booktitle    = {{EBEE} 2019: International Conference on E-Business and E-commerce
                  Engineering, Bali Island, Indonesia, December, 2019},
  pages        = {1--5},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3385061.3385063},
  doi          = {10.1145/3385061.3385063},
  timestamp    = {Tue, 19 Sep 2023 13:09:16 +0200},
  biburl       = {https://dblp.org/rec/conf/ebee/Tan19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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