Nancy Samaan Ahmed Karmouch A Case-Based Reasoning Approach for Automated Management in Policy-Based Networks. 76-87 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3278&spage=76 2004 conf/dsom/2004 DSOM db/conf/dsom/dsom2004.html#SamaanK04